1. Information We Collect
Personal Information
When you create an account or use our services, we may collect:
- Name and contact information
- Email address and phone number
- Payment and billing information
- Gym membership details and preferences
Usage Data
We automatically collect information about how you use GymForce:
- App usage patterns and features accessed
- Device information and IP address
- Browser type and version
- Pages visited and time spent on our platform
2. How We Use Your Information
We use your information to provide, maintain, and improve our services:
- Process payments and manage your subscription
- Provide customer support and respond to inquiries
- Send important updates about your account and our services
- Improve our platform based on usage patterns
- Ensure security and prevent fraud
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in these limited circumstances:
- With your consent: When you explicitly authorize us to share information
- Service providers: Trusted partners who help us operate our platform (payment processors, hosting providers)
- Legal requirements: When required by law or to protect our rights and safety
- Business transfers: In connection with a merger, acquisition, or sale of assets
4. Data Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit and at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication protocols
- Secure data centers with physical and digital safeguards
- Employee training on data protection best practices
5. Your Rights
You have the right to:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Export your data in a machine-readable format
- Opt-out: Unsubscribe from marketing communications
- Restriction: Limit how we process your information
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience:
- Essential cookies: Required for basic platform functionality
- Analytics cookies: Help us understand usage patterns and improve our service
- Preference cookies: Remember your settings and customizations
- Marketing cookies: Used for targeted advertising (with your consent)
7. Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.
8. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
9. Children's Privacy
GymForce is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@gymforce.com
Address: GymForce Privacy Team, 123 Fitness Street, Health City, HC 12345
Phone: 1-800-GYMFORCE