Features guide · Updated April 2026

GymForce Features: Every Tool Inside India's Gym OS

10 integrated modules. One dashboard. Built specifically for Indian gyms, studios, and fitness chains.

MemberMembershipAttendanceBilling,WhatsAppStaffClassReportsMember-facingMulti-branch

← What is GymForce? ·Pricing →

Member Management & CRM

Complete member profiles, lifecycle tracking, and CRM-level relationship management.

Member profile with photo ID, contact details, and health notes
Full membership history — plans, upgrades, freezes, cancellations
Custom fields and tags for segmentation (e.g., 'corporate client', 'student')
Lead-to-member pipeline for new enquiries
Member document storage (ID proof, medical forms)
Family/couple membership linking
Walk-in and day-pass member tracking
Starter: ✓Growth: ✓Pro: ✓Enterprise: ✓

Membership & Plan Management

Flexible plan builder for every gym model — monthly, term, drop-in, and corporate.

Unlimited membership plan types (monthly, quarterly, annual, custom)
Batch / group class plans and drop-in pass management
Membership freeze and hold with automatic expiry extension
One-click upgrade, downgrade, and plan switch
Corporate bulk membership management
Automatic renewal with configurable advance notice
Pro-rata billing for mid-cycle joins
Starter: ✓Growth: ✓Pro: ✓Enterprise: ✓

Attendance & Access Control

Multiple check-in methods tied directly to real-time membership status.

QR code check-in via member app — no hardware required
Biometric device integration (ZKTeco, ESSL, Realand, Mantra)
RFID card and turnstile support
Real-time attendance dashboard visible to front desk
Automatic access denial for expired or frozen memberships
Manual check-in override for staff
Attendance history and trend reports
Starter: QR onlyGrowth: ✓Pro: ✓Enterprise: ✓

Billing, Invoicing & Payments

India-first payment stack with automatic GST invoicing and zero payment chasing.

UPI, Razorpay, PayU, Stripe, and Cashfree integration
Auto-debit recurring mandates (eliminate manual renewals)
Automatic GST-compliant invoice generation per transaction
Payment link sharing via WhatsApp or SMS
Overdue member alerts and auto-escalation
Partial payment and instalment plan support
Revenue and dues collection dashboard
Tally and Zoho Books export
Starter: ✓Growth: ✓Pro: ✓Enterprise: ✓

WhatsApp & Communication Automation

India's #1 communication channel — fully automated with zero manual effort.

Renewal reminders (7 days, 3 days, day-of, overdue)
Welcome message sequence for new members
Payment receipt and invoice delivery via WhatsApp
Birthday and anniversary greetings
Class booking confirmations and reminders
Bulk broadcast campaigns (announcements, offers, newsletters)
Two-way WhatsApp messaging from member profiles
SMS gateway fallback (MSG91, Twilio)
Starter: 500 msgs/moGrowth: 2,000 msgs/moPro: 10,000 msgs/moEnterprise: Custom

Staff & Trainer Management

Role-based access, trainer performance tracking, and automated payroll inputs.

Role-based access: owner, manager, trainer, front desk
Trainer schedules and session assignment
Commission tracking per trainer (% or flat fee per session)
Staff attendance and shift management
Performance reports: sessions conducted, member retention per trainer
Staff-facing simplified mobile app
Internal notes and task assignments
Starter: ✗Growth: ✓Pro: ✓Enterprise: ✓

Class & Session Scheduling

Full class management with member-facing booking and real-time capacity control.

Class schedule builder with recurring and one-off sessions
Capacity limits and real-time availability tracking
Member self-booking via app
Waitlist management and automatic slot fill-up
Instructor assignment and substitution
Booking confirmation and reminder via WhatsApp
Attendance tracking per class session
Starter: ✗Growth: ✓Pro: ✓Enterprise: ✓

Reports & Analytics

Data-driven decisions from a live revenue and member health dashboard.

Revenue dashboard with daily, weekly, monthly trends
Member churn rate and at-risk member identification
Attendance heatmap by day and hour
Dues and collection efficiency report
Trainer performance and utilisation reports
New vs. renewal vs. lapsed member breakdown
Custom date range and export to CSV/PDF
Starter: BasicGrowth: StandardPro: Advanced + customEnterprise: Full BI suite

Member-facing Mobile App

A self-service app that reduces front-desk load and improves member experience.

Class schedule view and self-booking
Membership status, expiry date, and renewal payment
QR code for contactless check-in
Payment history and invoice download
Push notifications for reminders and class changes
Two-way communication with the gym
Available on Android and iOS
Starter: ✓Growth: ✓Pro: ✓Enterprise: Branded / white-label

Multi-branch Management

Centralized control across locations — for chains and franchises.

Single login dashboard for all branches
Branch-level and aggregate revenue reporting
Cross-branch member transfers
Branch-specific pricing and plans
Centralized staff management across locations
Consolidated GST reporting for chains
Starter: ✗Growth: ✗Pro: Up to 5 branchesEnterprise: Unlimited

Feature comparison by plan

FeatureStarterGrowthProEnterprise
Member profiles & CRM
UPI / Razorpay billing
GST invoicing
Biometric attendance
WhatsApp automation500/mo2,000/mo10,000/moCustom
Class scheduling
Staff & commission mgmt
Advanced analytics
Multi-branch dashboard5 branchesUnlimited
REST API
White-label app

Full pricing details → GymForce Pricing Guide

Features on the roadmap

AI member churn prediction
Q3 2026
WhatsApp AI chatbot for member self-service
Q3 2026
Tally native plugin
Q3 2026
Fitbit / Garmin wearable sync
Q4 2026
POS hardware for pro shops
Q4 2026
Micro-gym plan (under 50 members)
Q1 2027

Feature FAQs

Does GymForce support biometric attendance?

Yes. GymForce integrates with ZKTeco, ESSL, Realand, and Mantra biometric devices on the Growth plan and above. Access is granted or denied in real time based on current membership status.

Can GymForce manage group classes and PT sessions?

Yes. Class scheduling with capacity limits, waitlists, member self-booking, and instructor assignment is included in Growth and above. PT sessions can be tracked as private 1:1 appointments.

Does GymForce generate GST invoices automatically?

Yes. Every payment processed through GymForce generates a GSTIN-compliant invoice automatically. Invoices are sent to members via WhatsApp and email, and are downloadable as PDF.

Can I freeze a member's membership?

Yes. Gym owners can freeze any active membership, specifying the freeze start and end date. The membership expiry is automatically extended by the freeze duration.

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